Shipping policy

Shipping Policy

Thank you for choosing our premium 3-stage home water filtration system.

Once your order has been placed and payment has been confirmed, we will process and prepare your system for delivery. For customers located within our free delivery areas—Brisbane, Sunshine Coast, Gold Coast, Ipswich, and Logan—your system will be delivered within 7 business days from the date of order confirmation.

For all other areas, your system will be dispatched to our engaged courier within 7 business days of order confirmation. Delivery times may vary depending on your location and the courier's schedule. You will receive tracking details as soon as your order has been handed over to the courier.

If you have any questions regarding your delivery, feel free to contact our customer support team.